FAQs

1. What types of men’s leather shoes do you offer?

We specialize in a variety of high-quality leather shoes, including:

  • Oxfords: Perfect for formal occasions and business settings.
  • Loafers: Ideal for casual or semi-formal wear, offering both comfort and style.
  • Derby Shoes: Versatile shoes that can be dressed up or down.
  • Boots: Durable and stylish options for colder weather or a rugged look.
  • Monk Straps: Elegant shoes with a distinctive buckle design.

Each pair is crafted from premium leather, designed to provide both elegance and comfort.

2. How do I choose the right size?

We recommend referring to our size guide, which provides detailed measurements to help you find the perfect fit. If you’re between sizes, we suggest ordering the larger size for a more comfortable fit. Additionally, if you have any specific concerns about sizing, feel free to contact our customer service team, and we’ll be happy to assist you.

3. How do I care for my leather shoes?

To maintain the quality and longevity of your leather shoes, follow these tips:

  • Clean regularly: Use a soft cloth or leather cleaner to remove dirt and dust.
  • Condition the leather: Apply a leather conditioner to keep the material supple and prevent cracks.
  • Store properly: Keep your shoes in a cool, dry place, and use shoe trees to maintain their shape.
  • Polish and protect: Use shoe polish to keep the leather shiny and apply a water-repellent spray to protect from moisture.

4. What materials are used in your shoes?

Our shoes are made from the highest-quality, genuine leather sourced from trusted suppliers. We prioritize comfort and durability, and every shoe is designed with premium craftsmanship to ensure it lasts for years.

5. Do you offer custom designs?

At this time, we do not offer custom designs. However, we offer a wide variety of styles and sizes, ensuring that you can find a pair of shoes that fits your needs and style. If you’re looking for a particular design, please feel free to reach out, and we can see if it fits within our collection.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your shoes, we accept returns within 30 days of receipt, as long as the shoes are unworn and in their original condition. Please visit our Returns & Exchanges page for more details on how to initiate a return.

7. How long will it take to receive my order?

Shipping times vary depending on your location, but generally:

  • Standard shipping: 5-7 business days.
  • Expedited shipping: 2-3 business days. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

8. Do you offer international shipping?

Currently, we only offer domestic shipping within the United States. However, we are working on expanding our shipping options to international locations, and we’ll update our customers once this service becomes available.

9. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly through the carrier’s website (e.g., USPS, FedEx, UPS).

10. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit/Debit cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payments through your PayPal account.

11. Can I change or cancel my order?

If you need to make changes to your order, please contact us as soon as possible. Orders are processed quickly, and once they are shipped, we can no longer make modifications. However, you can return your item following our return policy if needed.

12. Do you offer gift cards?

Yes, we offer NOBLE ESSEN gift cards, which are a perfect gift for someone who loves premium leather shoes. You can purchase a gift card in various denominations directly through our website.

13. Are your shoes suitable for all-day wear?

Yes! We design our shoes with comfort in mind, and our leather shoes are crafted to be worn comfortably throughout the day. The materials we use are breathable and flexible, ensuring that your feet stay comfortable, whether you’re wearing them for work or play.

14. How can I contact customer support?

If you have any questions or need assistance, please don’t hesitate to reach out to us:

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